Feel Like You’re Selling to Crickets? Here’s What to Do When They Don’t Buy

You finish your webinar, live show, or online presentation feeling confident.

You shared valuable content.
The audience stayed engaged.
You could see comments coming in on Facebook or Instagram.

And then you make the offer.

Crickets.

No one clicks.
No one buys.
No one comments.

If you’ve ever experienced this kind of getting crickets moment, you know how discouraging it feels—especially when you’re trying to build a real online business or sell digital products consistently.

Pop in your email below, and we’ll zip it straight to your inbox so you never lose it!

Here’s the good news:
Silence doesn’t mean your product, service, or strategy is broken.

It means there’s a missing connection between your content and the decision to buy.

In this post, we’ll break down:

  • Why people don’t buy even when engagement is high

  • The psychology behind “cricket” moments

  • Three simple pitch fix strategies to increase conversion

  • How to build trust, clarity, and consistency without adding more slides

 

This is practical digital marketing advice for solopreneurs, coaches, and online creators who want content that converts—not just content that gets likes.

Why Getting Crickets Happens (Even When Your Content Is Good)

One of the biggest misconceptions in online marketing is that engagement equals sales.

It doesn’t.

You can have:

 

  • High views

  • Lots of comments

  • Strong follower growth

  • People saying “this is so valuable”

 

…and still struggle to sell.

Why?

Because engagement measures interest, not decision-making.

People don’t buy because they’re entertained.

They buy when they have clarity, trust, and belief that the offer solves a real problem.

When sales fall flat, it’s rarely because of a lack of knowledge or authority. It’s usually because:

  • The message doesn’t bridge content to action

  • The strategy teaches too much too fast

  • The audience isn’t guided through the decision

 

This is especially common for:

  • Solopreneurs

  • Service providers

  • Personal branding creators

  • Educators with deep expertise

 

The more knowledge you have, the easier it is to accidentally overwhelm people.

The Emotional Side of Selling to Crickets

Let’s talk about the part no one likes to admit.

When people don’t buy, it doesn’t just feel like a marketing issue—it feels personal.

Thoughts like:

  • “People don’t trust me enough.”

  • “Maybe my brand isn’t strong.”

  • “Am I missing something obvious?”

  • “Why does this work for others but not me?”

 

This is where many business owners start changing everything:

  • New content strategy

  • New product

  • New funnel

  • New ads

 

But the problem often isn’t what you’re selling.

It’s how the decision is framed.

Silence is not rejection.
It’s hesitation.

And hesitation can be resolved.

Pitch Fix #1: Stop Teaching to Completion

This is one of the biggest reasons people don’t buy.

When you give people everything:

  • Every step

  • Every tactic

  • Every framework

 

They feel informed—but not motivated.

Over-teaching creates:

  • Cognitive overload

  • Decision fatigue

  • A false sense of completion

 

In digital sales, especially with online offers and digital products, people don’t need more information. They need a reason to act.

Instead of teaching to completion, teach to belief:

  • Help them clearly see the problem

  • Help them understand what’s at stake

  • Help them realize why support matters

 

A helpful tip:

If your audience could realistically get the same result without your product, your content may be doing too much.

 

This doesn’t mean withholding value.

It means delivering real value in a way that leads to action.

Pitch Fix #2: Seed the Offer Before You Pitch

Another common mistake is treating the pitch like a sudden switch.


One minute you’re teaching.

The next minute you’re selling.

That transition creates resistance.

Instead, your content should naturally lead to the offer.

You do this by:

  • Talking about the gaps people miss

  • Mentioning support, systems, or structure along the way

  • Framing your product as the natural next step

 

This works across platforms:

  • Webinars

  • Instagram Lives

  • Facebook posts

  • Online workshops

 

When done well, the pitch doesn’t feel like selling.

It feels like solving.

This is how you build trust and position your brand as an authority without being pushy.

Pitch Fix #3: Use a Second Decision Moment

Many people won’t buy the first time they’re asked.

That doesn’t mean they won’t buy at all.

Most buyers:

  • Need to talk through objections

  • Want reassurance

  • Are weighing timing, money, or confidence

 

If you pitch once and move on, you miss the people who were almost ready.

A second decision moment—sometimes called a repitch—helps:

  • Address real objections

  • Clarify who the offer is for

  • Reconnect the product to the original pain

 

This can happen:

  • During Q&A

  • At the end of a live session

  • In a follow-up post or email

 

The goal isn’t pressure.

It’s clarity.

What to Do After the Post or Webinar

Silence after the pitch doesn’t mean the opportunity is gone.

In fact, many conversions happen after the live moment.

This is where your post-webinar or post-launch content matters.

Instead of repeating information, focus on:

  • Reaffirming the core problem

  • Addressing the biggest belief shift

  • Making the next step simple

 

A strong follow-up post, email, or video can:

  • Turn hesitation into action

  • Build consistency in sales

  • Strengthen your relationship with your audience

 

This is how you turn content into demand.

The Bigger Shift: From Content Creator to Decision Leader

The real shift isn’t about tactics.

It’s about how you see your role.

You’re not just here to post content.

You’re here to guide decisions.

That requires:

  • Clear messaging

  • Strategic content

  • Confidence in your offer

  • Willingness to lead people to a result

 

When you stop trying to “convince” and start helping people decide, selling feels natural again.

Conclusion: Crickets Are Feedback—Not Failure

If you’re selling to crickets, it doesn’t mean:

  • Your business is failing

  • Your brand isn’t strong

  • Your audience doesn’t care

 

It means something in the decision process needs adjustment.

Remember:

  • People don’t buy because of information alone

  • They buy when they trust the process

  • They buy when the message is clear

  • They buy when the offer feels aligned

 

The fix isn’t more content.

It’s better structure, clarity, and belief.

So here’s the question to reflect on:

Where are you asking your audience to decide—and where are you leaving them alone?

Answer that, and the crickets won’t stick around for long.

Planning an event and want it to actually convert?

Whether it’s in-person or virtual, we help turn your event into a high-impact experience.

Click below to get started — just fill this out and we’ll take it from there.

Free Tools and Resources

Get Access To Your

FREE "Story Selling" Webinar Blueprint

Below

Discover How To

"Fill Your Event"

Get Access To Your

Events Roadmap

Interested in having us help you with your webinars, workshops, and events?
Book a discovery call here.

Avoid the costly mistakes that ruin most events!

Live events are one of the most rewarding—and challenging—things you’ll do in your business. When done right, they can scale your business, impact thousands, and generate millions in a single day. But with so much at stake, from budgets to execution, a lot can go wrong.  Book a Call with me below, and let’s make sure you get it right.

Testimonials

"I thought our webinar was great... and then Steve showed me a few small tweaks that I had never seen before. His advice added several percentage points to our close rate instantly"
Alina Vincent
Founder of Business Success Edge
"Working with you gave me the confidence to show up and perform my webinar in a way that really connected with my audience... and raised my conversion dramatically"
Marley Jaxx
CEO of Jaxx Productions
“Steve' coaching just literally changed everything for my upcoming Live Event!! I was a little nervous about how to structure it and fill it... Yikes. But Steve took my topics, broke down how each session should flow, the best times to talk about my big offer, as well as gave the BEST tips on how I could show up and deliver maximum value to the attendees! And then he gave me a specific strategy on how to FILL it! like...what? Thank you Steve Werner I'm going in confident to my live event ready to rock it!"
Eileen Wilder
Author & Business Coach
"That guy just exposed me 😱 I hired Steve Werner to help us execute our live event properly and he hit me with so many questions and ideas that would have been humiliating to learn the hard way and leave 100k+ on the table.

If you are holding a live event it is a disservice to your audience and bad business to not have a call with Steve first."
Jimmy Coleman
Founder at LeadBaller
"Steve was able to help us with one of the most stressful things I’ve ever done! He helped us pick speakers and craft our talks.

As an MC he kept the energy up and helped maximize sales
."
Hunter Thompson
CEO at Raising Capital | Raise Masters
“I'm in a couple of masterminds with Steve and he has called me out on major mistakes I was making, helped me short cut processes, and give me advice on things none of my mentors saw. He is crazy talented!"
Carla White
Founder, Director, CEO at Hiro.fm
“Steve was a huge help in growing my business.

He helped me talk about my business in a way that attracted my ideal clients and allowed me to raise my prices...totally changing my business for the better.”
Carmen Gélinas
Spiritual Teacher and Energy Healer
"Steve was able to help me build a heart centered presentation that converts! His ability to help others build story based presentations is second to none"
Debbie Hoffman
CEO & Founder at Power-Up Your Follow-Up

Case Studies

Video Thumbnail

“You helped us make our language more natural and approachable—so it felt like a real conversation, not a script, and changed our conversion to over 50%.”

Video Thumbnail

I tried webinars 3 other times and never was successful. You showed me how to craft a webinar that was authentic and felt good, and consistently closed 13%+ leading to my best year in business.

Video Thumbnail

“You helped me structure my event for maximum impact, building momentum and aha moments that set the audience up for transformation, and ultimately led to much higher sales.

Video Thumbnail

“Steve gave us the step-by-step strategy to choreograph our event—from the experience to the upsell. I had no idea there was such a science to it, but it works, and led to drastically more sales.

Video Thumbnail

“I needed someone to pull me through this—and Steve did. He helped me structure the event in the right order and held me accountable to keep the event on track—leading to an over 35% close rate. His passion and authenticity made all the difference.”

Video Thumbnail

“Steve helped me refine my lead generation, event page, and sales strategy. His guidance on pricing alone brought in an extra $20K—game changer!”

Video Thumbnail

Steve showed me 2 secrets that worked and kept my audience engaged and eager for more. He also helped me refine my webinar flow—removing the pressure while keeping people watching till the end and closing more sales!”

Video Thumbnail

“Steve gave me clear frameworks that removed the guesswork. I thought I knew events, but running my own was different. He showed me the right levers to pull, leading to an 8x growth rate and millions in sales from our event.

Video Thumbnail

“Steve makes offers persuasive and undeniable to the right people. He helped me set boundaries, avoid low-commitment buyers, and focus on those who truly benefit. Now, I barely have to sell—people are eager to buy.

Reviews

Steve Knows His Stuff

"I've hired Steve to help us with our online presentations and have seen him teach this same content on stage at 2 conferences I was speaking at. He's very knowledgeable, practical and actionable to get people moving from passion to profits quickly - highly recommended!"
Michael D. Butler
CEO at Beyond Book Publishing
Top Notch!

"Steve Werner is one of the most brilliant marketers I know. If you want to master the game of selling, definitely work with Steve. Highly recommend!"
Mark Stern
CEO at Custom Box Agency
Steve Werner brings value!

"I have listened to Steve speak on a few occasions. I always look forward to his session because he brings immense value. He is a great storyteller too. So not only is he keeping our attention with stories, he ties that in with value where we can walk away with something that can benefit our business."
Harry Spaight
Founder at Selling With Dignity
Tons of Value!

"Working with Steve has been such a positive experience. Besides just being an all around good guy who is invested in helping you succeed, he brings wealth of research and experience to helping you shape your story and expand your sales. After being disappointed by many who promise value but don't quite deliver, working with Steve was such a breath of fresh air."
Erin Arnold
PT, MPT, LMT
All the right tools

"I recommend Steve because he has helped me with ideas to grow my brand. Steve adds value into our conversations all the time and I have learned to generate more income by using his tactics and tools as a monetization expert. My perspective with money has changed! Thank you so much for all of your help Steve!!"
Maria Rodriguez
Owner of Girl Code Fitness & Nutrition
Steve is brilliant!

"Have you ever met a person and think to yourself, "That man is doing EXACTLY what he was meant to do for this world!" When it comes to sharing of his gifts and helping others share theirs through the gift of story-telling, Steve is the best there is. Steve paid a visit to my Wealth Minded Mastermind and shared his brilliance. He enabled us all to serve our various tribes in even greater ways by finding OUR authentic story. We all have one right?! God bless you Steve and thanks again!"
Lisa Williams
Psychic Medium, Spiritual Teacher & Bestselling Author
Do whatever you can to get to Steve's events!

"Steve's events are like no other I've attended. They are personal, interactive and loaded with actual, behind the scenes stories combined with step-by-step instruction applied to attendee's business.

Somehow he manages to keep the details of each his attendee's businesses in his head and offers real-time examples of how to apply each concept... and his speakers! ... teach, so you come away feeling like you have something you can put into action right away. His care and integrity are apparent. If you are interested in reaching more people and accelerating the growth of your business... Do whatever you can to make it to one (or many) of his events. You will not regret!"
Barbera Aimes
Marketing Strategist, Business Coach
Amazing speaker

"Steve is powerful speaker. He will leave your audience inspired and ready to take action. The knowledge he brings to the stage is life changing. I highly recommend him for your next event!"
Jesse Cruz
CEO Merge Worldwide
Steve rocked his talk to my clients

"Hired Steve to talk to my clients at an online event and it was amazing. He consistently engaged the audience and delivered tons of value to my clients. Would definitely hire again."
Yigal Adato
Founder of Leaderato

Blog Posts

Mark Porteous Reveals Why Most Partnerships Fail (And What Actually Works)

Most partnerships don’t fail because of bad intentions — they fail because of misalignment, unclear expectations, and transactional thinking.

In this episode, I sit down with Mark Porteous, known as The Soul Connector, to unpack why so many joint ventures and affiliate relationships break down — and what it actually takes to build partnerships that create impact, income, and long-term growth.

If you’ve ever felt burned by a collaboration, frustrated with “list-size” conversations, or unsure how to build partnerships that feel aligned and profitable, this conversation will completely reframe how you approach collaboration.

The Hidden Value System Running Your Business with Carly Pepin

Ever feel like your business should be scaling faster — but you keep getting in the way? In this episode, international speaker and human-behavior strategist Carly Pepin reveals why most entrepreneurs stall out not because of weak tactics… but because their internal value system is misaligned with how they’re running their business.

Carly breaks down the invisible wiring that drives your decisions, your stress, your productivity, and your leadership capacity — and how understanding your true values instantly unlocks momentum, clarity, and sustainable growth.

Stop Tipping the IRS: The Passive Real Estate Moves Ian Noble Shows His Clients

If your business is doing seven figures but your net worth isn’t, this episode will feel uncomfortably familiar. Ian Noble went from running a 14-location dry cleaning business in Austin to investing full-time in mobile home parks and private lending funds. In this conversation, he breaks down how business owners can stop parking hundreds of thousands in stale checking accounts, redirect that cash into low-risk real estate, and legally keep far more of what they earn.